Printer help…please?

Are there any technologically advanced people who read this thing?  My printer will not allow me to print (HP Laserjet 3600) and HP wants to charge me $40 for tech support.  If you help me, I’d be greatly appreciative.

*mental note to self:  do not buy HP products in the future*

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3 Responses to Printer help…please?

  1. markcole says:

    It could be a lot of different things:
    1. Wrong Driver Software
    2. Host Problem (computer is not talking to the printer)
    3. Problem with printer (see if you can print out a page from the printer just using the printer)

    Here is a good link to troubleshooting the HP product issue:
    http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=501044

  2. Colleen says:

    Of course I’m going to leave the wise guy question….is it plugged in??? Sorry just had to do it 🙂

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